Effective Date: September 18, 2026 | Last Updated: September 18, 2026
This Privacy Policy describes how Vibhor Steel Tubes Limited ("we", "us", "our") collects, uses, discloses, and protects the personal data of visitors and users ("you", "your") of www.vstlindia.com (the "Website"). This Policy is framed in accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable laws of India. By using the Website, you consent to the practices described in this Policy.
1. Definitions
"Personal Data"
Means any data about an individual who is identifiable by or in relation to such data.
"Data Principal"
Means the individual to whom the personal data relates (i.e., you).
"Data Fiduciary"
Means the entity that determines the purpose and means of processing personal data (i.e., us).
"Processing"
Means any operation performed on personal data, including collection, storage, use, and disclosure.
2. Information We Collect
2.1 Information You Provide
- Name, email address, and contact details submitted via contact/subscription forms.
- Comments, feedback, or content you post on the Website.
- Any information you provide when you register for an account (if applicable).
2.2 Information Collected Automatically
- IP address, browser type, device information, and operating system.
- Pages visited, time spent on pages, referring URLs, and click patterns.
- Cookies and similar tracking technologies (see Section 8).
3. How We Use Your Information
We process your personal data for the following purposes, and only to the extent you have provided consent or as otherwise permitted by law:
- To operate, maintain, and improve the Website and its content.
- To respond to inquiries, comments, and support requests.
- To send newsletters, updates, or promotional communications, where you have opted in.
- To analyse Website usage and improve user experience.
- To comply with legal obligations and enforce our Terms & Conditions.
4. Consent
We collect and process your personal data only with your free, specific, informed, and unambiguous consent, or where processing is otherwise permitted under the DPDP Act (such as for certain legitimate uses specified by law). You may withdraw your consent at any time by contacting us at the details in Section 12; however, withdrawal will not affect the lawfulness of processing carried out before withdrawal.
5. Sharing and Disclosure of Information
We do not sell your personal data. We may share information with:
- Service providers who assist in operating the Website (e.g., hosting, analytics, email delivery), bound by confidentiality obligations.
- Government authorities or regulators, where required by applicable law.
- A successor entity in the event of a merger, acquisition, or sale of assets.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Once the purpose is served and retention is no longer required, we will erase your personal data unless preservation is required for legal compliance.
7. Data Security
We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to enhance user experience, analyse traffic, and remember preferences. You may control or disable cookies through your browser settings; however, disabling cookies may affect Website functionality.
9. Your Rights as a Data Principal
Under the DPDP Act, you have the right to:
- Access a summary of the personal data we hold about you and the processing activities undertaken.
- Request correction, completion, or updating of your personal data.
- Request erasure of your personal data, unless retention is required by law.
- Nominate another individual to exercise your rights in the event of death or incapacity.
- Withdraw consent at any time (see Section 4).
- Grievance redressal, as set out in Section 11.
To exercise these rights, please contact us using the details in Section 12.
10. Children's Privacy
The Website is not directed at children. We do not knowingly collect personal data from individuals under the age of 18 without verifiable parental or guardian consent, as required under the DPDP Act. If we become aware of such collection, we will take steps to delete the data.
11. Grievance Redressal
If you have concerns regarding the processing of your personal data, please contact our Grievance Officer:
Company Name: Vibhor Steel Tubes Limited
Registered Office: Plot No. 2, Industrial Development Colony, Delhi Road, Hisar, Haryana - 125005
Email ID: Contact@vstlindia.com
We will endeavour to address your grievance within the timeline prescribed under applicable law.
12. Contact Us
For any questions about this Privacy Policy, please contact us at:
Website: www.vstlindia.com
Registered Office: Plot No. 2, Industrial Development Colony, Delhi Road, Hisar, Haryana - 125005
Phone: +91-7767805743
Email: Contact@vstlindia.com
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the updated Policy.